Accessibility Statement

We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.

This website was launched in March 2019.

How accessible the site is

We know some parts of this website aren’t fully accessible.

What to do if you have problems or queries

If you have any accessibility problems or feedback, please use our contact us page.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Durham County Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

  • Absolute positioning: some elements fail success criterion 1.4.4

  • iframes: some iframes don’t have titles, which fails success criteria 2.4.1, 4.1.2 and 1.4.4

  • Paragraph tags: there are empty <p> tags which fail success criteria 1.1.1 and 1.3.1

  • Navigation: areas of the navigation uses link text that is ambiguous and fails success criterion 2.4.4

  • id attributes: more than one id is being used on some pages, failing success criterion 4.1.1

  • Navigation content: some elements are too small to use accurately, failing success criteria 1.3.1, 1.4.5, 3.2.4, 1.4.4

  • Buttons: some buttons do not have text, failing success criteria 2.4.6

  • CSS for headings: this fails success criteria 1.3.1 and 4.1.2

  • Block capital text: the homepage has some block capital text which fails success criteria 1.3.1, 1.4.5, 3.2.4 and 1.4.4

  • Colour contrast: there is not enough colour contrast between the foreground text and the background, failing success criterion 1.4.3

  • Text alternative: CSS images need text alternatives, failing success criterion 1.1.1

  • Link purpose: links have no text in them failing success criterion 2.4.4

  • Link destination: links have identical link text for different destinations failing success criterion 2.4.4

  • Empty links: links sometimes have empty tags failing success criterion 4.1.2

  • Consecutive tags: some content included consecutive <br> tags failing success criterion 1.3.1

  • Styling font size: this may be set to too small a size failing success criteria 1.3.1, 1.4.5, 3.2.4 and 1.4.4

  • Skip navigation: local of skips may need to be updated to pass success criterion 2.4.1

  • Videos: videos do not have transcripts, failing success criterion 1.2.1

How we test the site

We re-assess a website or system for accessibility whenever it undergoes a major modification.

Page content is checked every time it is updated.